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Contact MakeResume

Reach our team for help with the AI resume builder, ATS checker, billing and plans, or account access. Learn more on our about page or browse resume and career guides.

Send us a message

Email support

The fastest way to reach us for product, billing, and account questions.

support@makeresume.pro

Support hours

Monday–Friday, 9:00am–5:00pm Eastern Time. Messages sent outside business hours are answered on the next business day.

Self-service help

Many questions are answered in our resources:

  • Resume templates — layouts and export
  • ATS score checker guide
  • Privacy policy, cookie policy, and terms of service

What we can help with

Product & resumes

Questions about building resumes, using AI suggestions, choosing templates, exporting PDFs, or improving ATS compatibility with our checker.

Billing & subscriptions

Plan upgrades, trial questions, invoices, and refunds. Payments are handled by Lemon Squeezy; include your account email when you write in.

Account & access

Sign-in issues, password resets, and data requests. See our privacy policy for how we handle personal information.

Partnerships & press

Media, affiliate, and enterprise inquiries. Tell us about your organization and how you would like to collaborate.

Frequently asked questions

How do I contact MakeResume support?

Email support@makeresume.pro or use the contact form on this page. Include your account email and a short description of the issue so we can help faster.

What are MakeResume support hours?

Our team responds to email Monday through Friday, 9am to 5pm Eastern Time. Messages received outside business hours are answered on the next business day.

How do I get help with billing or subscriptions?

For billing, refunds, or plan changes, email support@makeresume.pro with your account email and payment reference. Payments are processed by Lemon Squeezy, our merchant of record.

Where can I get help with resumes and ATS issues?

Browse the MakeResume blog for ATS guides and resume tips, try the free ATS checker, or email support with your question and we will point you to the right resource.

How MakeResume support works

When to email support

Reach out when you need help with account access, billing, exports, AI features, or data requests. Include the email on your MakeResume account and a short description of what you tried already—screenshots help for formatting or export issues.

  • Cannot sign in or reset your password
  • Questions about trial, renewal, or refunds
  • PDF or Word export problems
  • ATS checker or AI writing not behaving as expected
  • Privacy, deletion, or data export requests

Response times and hours

We respond to email Monday through Friday, 9:00am–5:00pm Eastern Time. Messages sent outside business hours are queued and answered on the next business day. Most requests receive a reply within one to two business days.

For faster self-service answers, browse our career advice blog, try the free ATS checker, or review pricing and plan details.

Before you write in

Many product questions are answered in our resources. If you are building your first resume, start with the AI resume builder and pick a layout from professional resume templates. For billing disputes, include your Lemon Squeezy receipt email so we can locate the charge quickly. For privacy questions, see our Privacy Policy and Cookie Policy.

Related resources

  • AI Resume Builder

    Create and export an ATS-ready resume with AI assistance.

  • Resume Templates

    Pick a recruiter-tested layout before you start writing.

  • Free ATS Checker

    Validate formatting and keywords before you apply.

  • Pricing & Plans

    Compare free and Pro features for your job search.

MakeResume

Build professional, ATS-optimized resumes in minutes with AI-powered suggestions and 50+ templates.

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